Terms Of Service
The Sweet Side Designer
OVERVIEW
This website is operated by The Sweet Side Designer. Throughout the site, the terms “we”, “us” and “our” refer to The Sweet Side Designer. The Sweet Side Designer offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, customers, vendors, merchants and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all Terms, you may not access the website or use any services.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
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SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use this site under your supervision.
You may not use our products or digital files for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction, including intellectual property laws.
Any breach of these Terms will result in immediate termination of access to our Services.
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SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time, to the extent permitted by law.
You understand that content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks. Payment information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.
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SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material is provided for general information only and should not be relied upon without consulting more accurate sources.
We reserve the right to modify site content at any time without obligation to update prior information.
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SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice. We shall not be liable for any modification, price change, suspension or discontinuance.
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SECTION 5 – PRODUCTS OR SERVICES
5.1 Physical Products
Certain products may be available exclusively online and in limited quantities.
We have made every effort to display product images and colours accurately; however, we cannot guarantee your device’s display will be accurate.
We reserve the right to limit sales, quantities or discontinue any product at any time.
Our goods come with guarantees that cannot be excluded under Australian Consumer Law.
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5.2 Digital Products – STL Files
By purchasing a digital STL file from The Sweet Side Designer, you acknowledge and agree to the following:
a) Licence Grant
You are granted a non-exclusive, non-transferable licence to download and use the STL file for personal use only.
b) Prohibited Use
You must not:
• Resell, share, distribute or transfer the digital file in any format
• Sell, gift, or commercially distribute any physical product printed from the STL file
• Use the file for business, commercial, or manufacturing purposes
• Upload the file to any file-sharing platform, marketplace or repository
c) Intellectual Property
All STL files remain the intellectual property of The Sweet Side Designer. Purchase does not transfer ownership or intellectual property rights.
d) No Refunds on Digital Products
Due to the nature of digital downloads, all sales of STL files are final. Refunds, exchanges or cancellations are not available once the file has been downloaded, except where required under Australian Consumer Law.
e) File Delivery
STL files are made available for instant download once payment has been completed. Files are delivered via email or through your customer account. You are responsible for ensuring a valid email address is provided and checking junk or spam folders.
f) Technical Responsibility
You are responsible for ensuring your equipment, software and printer settings are compatible with STL files. We do not guarantee print outcomes, quality, or suitability for your specific equipment.
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SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order placed with us. This includes orders that appear to be placed for resale, redistribution or unauthorised commercial use.
You agree to provide current, complete and accurate account and purchase information and to update details promptly so we can complete transactions.
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SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available” without warranties or endorsements. Use of these tools is at your own risk.
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SECTION 8 – THIRD-PARTY LINKS
Certain content, products or services may include third-party materials. We are not responsible for third-party websites, content or services.
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SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you submit comments or creative materials, you agree that we may use them without restriction or compensation.
You agree your submissions will not violate any third-party rights or contain unlawful or offensive material.
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SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
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SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors or omissions and to cancel orders if information is inaccurate, including after an order has been placed.
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SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content for unlawful purposes, intellectual property infringement, harassment, distribution of malware, data harvesting, or interference with security features.
We reserve the right to terminate your access for violations.
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SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of the Service will be uninterrupted, secure or error-free.
To the maximum extent permitted by law, the Service and all products (including digital files) are provided “as is” and “as available”.
Nothing in these Terms excludes or limits your rights under Australian Consumer Law. Where liability cannot be excluded, it is limited to the extent permitted by law.
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SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless The Sweet Side Designer from any claim arising from your breach of these Terms, misuse of Products or digital files, or violation of any law or third-party rights.
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SECTION 15 – SEVERABILITY
If any provision of these Terms is unlawful or unenforceable, the remaining provisions will remain valid.
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SECTION 16 – TERMINATION
These Terms remain effective unless terminated by you or us. We may terminate access immediately if you breach these Terms.
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SECTION 17 – ENTIRE AGREEMENT
These Terms and any referenced policies constitute the entire agreement between you and The Sweet Side Designer.
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SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of Australia.
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SECTION 19 – CHANGES TO TERMS OF SERVICE
We reserve the right to update or replace these Terms at any time. Continued use of the website constitutes acceptance of changes.
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SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
hello@thesweetsidedesigner.com