All orders from The Sweet Side Designer are carefully made, packed, and shipped from Adelaide, South Australia.

Processing Time

As each cookie stamp and cutter is made to order, please allow 3-5 business days for processing before dispatch.

During busy periods or product launches, processing times may be slightly longer. Current timeframes are always noted on the website.

Shipping Within Australia

Orders are shipped via Australia Post. Once your order has been dispatched, you will receive a confirmation email with tracking details.

International Shipping is available upon request. Just contact me for a postal quotation.

Delivery Timeframes

Delivery times are estimates only and may vary due to postal delays or peak periods. The Sweet Side Designer cannot be held responsible for delays once an order has been dispatched.

Address Accuracy

Please ensure your shipping address is correct at checkout.

Orders returned due to incorrect or incomplete addresses may incur additional postage fees.

Questions

If you have any questions about shipping or your order, please get in touch via the contact form — I'm always happy to help.