The Sweet Side Designer (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Personal Information We Collect

When you visit our website or make a purchase, we may collect the following personal information:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely by third-party payment providers)
• Order history and purchase details
• IP address and device/browser information

We collect this information when you:

• Place an order
• Contact us
• Subscribe to emails or updates
• Browse our website

2. How We Use Your Information

We use your personal information to:

• Process and fulfil orders
• Deliver digital products and order confirmations
• Communicate with you regarding your purchase or enquiries
• Improve our website, products, and customer experience
• Comply with legal and regulatory obligations
• Send marketing communications (where consent has been given)

3. Sharing Your Information

We only share your personal information where necessary to operate our business, including with:

• Shopify, our ecommerce platform
• Payment gateways and financial institutions
• Email and delivery service providers
• IT and website service providers

These third parties are only provided with information required to perform their services and are required to protect your information.

We do not sell or rent your personal information.

4. Digital Products

For digital products (including STL files), your email address is used to deliver download links and order communications. No additional personal information is collected beyond what is required to complete the transaction.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. This includes secure servers, encrypted payment processing, and trusted third-party platforms.

6. Cookies

Our website uses cookies and similar technologies to improve functionality, analyse traffic, and personalise your experience. You can manage cookie preferences through your browser settings.

7. Your Rights

Under Australian Consumer Law and the Privacy Act, you have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or outdated information
• Withdraw consent to marketing communications at any time

To exercise these rights, please contact us using the details below.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Updates will be published on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

The Sweet Side Designer
hello.thesweetsidedesigner@outlook.com